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  #31  
Old 13-04-16, 18:08
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T5 KNW T5 KNW is offline
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Join Date: Aug 2012
Location: Swindon
Posts: 305
Default Re: Message for all current subscribed members.

I've made it home now and have checked my PayPal going back to Nov 15 and sure enough I have paid.

So.......
Quote:
Originally Posted by t4Chippy View Post
It has come to our attention that when the auto renewal of subs happens it doesn't upgrade your account to that of a subscribed member. It has something to do with the switch over from FWK Publishing (the previous owners) and Verticlescope (the current owners) and the link between the old paypal account and forum not gelling very well.

Can I ask that all current subscribed members (EXCEPT THOSE WHO HAVE PAID AFTER 14-07-15) log in to your paypal account, and follow the below guidance to cancel the payment to the forum.
What do I do if I paid after this date? simply ask for a refund and re-subsrcibe?
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  #32  
Old 13-04-16, 20:18
thevandidit thevandidit is offline
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Location: Essex
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Default Re: Message for all current subscribed members.

Quote:
Originally Posted by T5 KNW View Post
I've made it home now and have checked my PayPal going back to Nov 15 and sure enough I have paid.

So.......


What do I do if I paid after this date? simply ask for a refund and re-subsrcibe?
Hi, I've manually updated your account. Just make sure you cancel before next year to avoid the same problem
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  #33  
Old 14-04-16, 18:03
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T5 KNW T5 KNW is offline
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Join Date: Aug 2012
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Default Re: Message for all current subscribed members.

Quote:
Originally Posted by thevandidit View Post
Hi, I've manually updated your account. Just make sure you cancel before next year to avoid the same problem
Brilliant; thanks.
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  #34  
Old 27-04-16, 17:19
johnyo johnyo is offline
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Default Re: Message for all current subscribed members.

This situation is also affecting me. I checked my paypal and 10 has been deducted by Vertical Scope Inc. on the 24th of April 2016 and my membership has not been renewed. I emailed the moderators concerning this and am awaiting reply.
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  #35  
Old 27-04-16, 18:13
thevandidit thevandidit is offline
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Join Date: Oct 2007
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Default Re: Message for all current subscribed members.

Quote:
Originally Posted by johnyo View Post
This situation is also affecting me. I checked my paypal and 10 has been deducted by Vertical Scope Inc. on the 24th of April 2016 and my membership has not been renewed. I emailed the moderators concerning this and am awaiting reply.
Who did you pm? Send me the transaction number and I'll get it sorted.
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  #36  
Old 11-05-16, 18:56
Snowfish Snowfish is offline
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Default

Please can you refund my payment from the 25/4

Trans id -8NC36715XA0674802
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  #37  
Old 02-06-16, 13:29
Stu-rob Stu-rob is offline
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Join Date: Apr 2012
Location: Rotherham
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Default Re: Message for all current subscribed members.

I'd not seen this post and my automatic payment came out on 3rd May, I no longer have a paid member status. I've had to clear out my PM box (lost lots of useful PM's in the process) to contact admin as in the original post but I've had no reply and so I still don't have the permissions I should have for parts of the forum and my bigger PM box.

Is there someone that can sort this for me? Think this issue should have been sent out by PM to everyone so that this didn't happen, don't think I've ever been in this section of the forum before and only came across it whilst trying to find out what was going off!
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  #38  
Old 02-06-16, 16:45
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t4eddie t4eddie is offline
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Join Date: Nov 2010
Location: salisbury
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T4 Post Icon Re: Message for all current subscribed members.

Isn't it time this was sorted? I've just had an email to say my subs due, I am a complete Technophobe how long am I
going to be sorting out something that should already be done. Somebody should be getting their best feature kicked.
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  #39  
Old 13-12-16, 11:02
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yellowduke yellowduke is offline
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Join Date: Nov 2010
Location: Worcester
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Default Re: Message for all current subscribed members.

I think I managed to miss this first time around but have found out I have been paying twice a year for the last three years and probably four. Can anyone recall a reason why members had to resubscribe back in November or December 2013 as that is when my second subscription started?
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  #40  
Old 07-03-17, 13:11
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splitsplat splitsplat is offline
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Default Re: Message for all current subscribed members.

It's the never ending thread this.What did I start
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