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  #1  
Old 03-03-08, 13:01
vansport's Avatar
vansport vansport is offline
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Join Date: Oct 2007
Location: Penzance, Cornwall
Posts: 37
Default JAMEX SPRINGS, word of warning....

Hi All

Just a quick note to advise everyone that we now NO LONGER SUPPLY JAMEX SUSPENSION kits.

We have recently had another spate of problems which led to us having to replace springs and shock absorbers, we are totally disappointed with both the quality of the Jamex suspension parts and the total lack of concern and urgency with which they deal with warranty claims .

We have approached a new supplier as soon as we can agree favourable terms and quality assurances.

Our motto remains.... "If we wouldn't fit it to our own van, we won't sell it"

Regards

Phil & Ian
Vansport
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  #2  
Old 03-03-08, 14:44
Trident Trident is offline
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Join Date: Apr 2008
Location: Southampton
Posts: 521
Default Re: JAMEX SPRINGS, word of warning....

Well done mate !

Thats what I like to see,a company that puts morals before money
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  #3  
Old 03-03-08, 15:34
dubmodder dubmodder is offline
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Join Date: Jan 2008
Location: Nottinghamshire
Posts: 159
Default Re: JAMEX SPRINGS, word of warning....

Concern for customers? Whatever next? - Free products????!!!!! (well, you never know)

Seriously though. I have heard bad things about T4 springs by Jamex, thats why I have held off on lowering mine.

Hats off to you for taking a moral stand (and letting your customer base know why).
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  #4  
Old 03-03-08, 15:41
mark freer mark freer is offline
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Join Date: Oct 2007
Location: wolverhampton
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Default Re: JAMEX SPRINGS, word of warning....

i agree if only all dealers were like yourselves , i need to lower mine but have heard nothing but bad things about jamex its a shame but none of us want to drive a jelly around do we .
let the forum know a decent alternative asap and what drop to safely do
regards
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  #5  
Old 03-03-08, 15:47
T11OM F's Avatar
T11OM F T11OM F is offline
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Join Date: Nov 2007
Location: Dorset
Posts: 525
Default Re: JAMEX SPRINGS, word of warning....

Bad things about Jamex!?

What Bad things are these!

Glade your doing the right thing, most other compnays wouldnt!

:ILU
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  #6  
Old 03-03-08, 17:58
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fat bloke no fingers fat bloke no fingers is offline
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Join Date: Feb 2008
Location: Rothwell, Northamptonshire
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Default Re: JAMEX SPRINGS, word of warning....

Looks like i read this post just in time as i was going to buy jamex kit for mine this week. I have had their stuff before on cars with no drama, so what is actually wrong with them ?
Can anybody recommend an alternative that they are happy with ?
What about some of the kits from germany etc on ebay ?
Are they worth a punt or should i steer clear ?
Cheers....Lee.
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  #7  
Old 03-03-08, 18:04
Centaur Centaur is offline
 
Join Date: Feb 2008
Posts: 339
Default Re: JAMEX SPRINGS, word of warning....

Quote:
Originally Posted by fat bloke no fingers View Post
Looks like i read this post just in time as i was going to buy jamex kit for mine this week.

Ditto here - a good heads up there, my thx go to Phil & Ian
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  #8  
Old 03-03-08, 18:36
marco's Avatar
marco marco is offline
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Join Date: Oct 2007
Location: Lake District
Posts: 1,668
Default Re: JAMEX SPRINGS, word of warning....

Well done Phil and Ian, a very honourable thing to do, a rare quality in this day and age.
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  #9  
Old 03-03-08, 18:41
BANANAVAN
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Default Re: JAMEX SPRINGS, word of warning....

I've had the JAMEX springs for 3 years! with no problems At the time of purchase i didnt have the money for anything else.


I've not tried the dampers as i knew that they were pants
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  #10  
Old 03-03-08, 19:27
Simon Baxter Simon Baxter is offline
 
Join Date: Oct 2007
Posts: 496
Default Re: JAMEX SPRINGS, word of warning....

Quote:
Originally Posted by vansport View Post
Hi All

Just a quick note to advise everyone that we now NO LONGER SUPPLY JAMEX SUSPENSION kits.

We have recently had another spate of problems which led to us having to replace springs and shock absorbers, we are totally disappointed with both the quality of the Jamex suspension parts and the total lack of concern and urgency with which they deal with warranty claims .

We have approached a new supplier as soon as we can agree favourable terms and quality assurances.

Our motto remains.... "If we wouldn't fit it to our own van, we won't sell it"

Regards

Phil & Ian
Vansport


Ditto.
removed from site, not interested in selling anymore, too many problems.
Cheeky b*stards even sent me a statement the other day, when they haven't even crieited all the balls ups they ahve sent me, not impressed.
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