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Discussion Starter #1
Hi, I know there's a fair amount of threads on this already, but the issue I have is:

Just had van serviced at my local garage and got an advisory note that wrong PAS fluid was fitted. I told them that was strange as only they had worked on the van since they fitted a new steering rack 4 years ago.

They said they would look into it, and then revised their story to say the fluid was correct but just a bit contaminated.

Curious, I checked it myself and noted the fluid was red (and fairly clear looking). Everything I can find on here/web/workshop manual etc suggests using VW G 002 000 which is green, and that the colour on the PAS reservoir also indicates the correct colour to use. My cap is green.

When I went back to the garage to ask them to clear up the confusion they stuck by their story, and said that although VW recommend green, theirs is a suitable alternative. I have asked them to advise exactly what product their system calls up, to satisfy my curiosity. Awaiting their response.

So.... do you think my garage filled up with the wrong fluid and just don't want to admit it? Or is there be a perfectly acceptable alternative PAS fluid that is red?

Thanks in advance :)
 

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Full of Cr*p....
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Well....I know it's not realistic, but I hope you have the original paperwork.
Using the wrong fluid could (will) destroy the seals in the rack/pump.

IF they used that fluid, and 4 years later give you a "warning" that it is NOT the correct specification...then THEY are liable for any damage caused.

Just like the fluid for the auto gearbox.....ALWAYS USE THE VW SPEC !!!!!
For the gearbox, it costs 5 times the "common" DEXIII.....but at least it doesn't destroy the 'box!
 

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Discussion Starter #3
Thanks for your reply. I keep all the paperwork so I do indeed have the receipts from when they fitted the new steering rack 4 years ago. I've been using this garage for 20 years and like to think they are trustworthy, but this has got me wondering :/ If they've made an honest mistake I'd rather they just owned up. But they maintain they have used an acceptable alternative product. Will be interesting to hear what it was so I can verify
 

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Full of Cr*p....
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Yeah....I had complete faith in a VW Specialist garage in UK that replaced the fluid in my auto-box whilst I was visiting my mum.
They 'phoned an "expert" who told them DEXIII was the correct fluid.
On my way home to Norway (2000km), gearbox went AWOL.....in the end cost me 4500 quid simply due to wrong fluid!!!!!
 

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I'm a bit less sure on this one.

Many, many manufacturers changed to the green fluid at around the same time on models that had used normal red ATF for years. Did they really all respecify the seals?

Also some manufacturers - I don't know if VW are/were among them - say you can top up the green stuff with ATF.

If it was a T5 or newer model that was designed to use the green fluid in the first place I'd say change it but I just cannot see that a T4 would have a problem with ATF, I have ATF in my 1.9TD with a green cap and I have no problems at all.
 

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Funny my caps black and the fluids brown, the rack leaks a bit for a long time, topped up with std 32sec hydraulic oil.
VW a bit strange with oils on steering which is colored but don’t tell you the spec, same with autobox unique oil to suite their own box which was developed as a low cost rather than buying a good box from ZF which costs more
 
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