Thanks for the infoHi
I just had a look on Thatcham,s website as i can not see the info in the 2011 VW brochure, it states that your model year will have a cat2 immobiliser fitted as standard. Which is what the insurance company should know.
From a thread i looked at on this forum are you sure your model year has an alarm, have you heard the siren/horn sound as it appears that some others have raised this issue before on here, do a search to find the thread.
hope this helps you.
Point is the original owner told you it came as standard - now it has an option pack.I think then it was called appearance pack, an option when ordering.
If it has colour coded bumpers, 2JG, then it must have been Trendline or similar option?
I dont have that so its not a Cat1 with interior protection, I presume its the basic Cat2 install.Morning GC001
If you look on the drivers side b pillar inside behind the seat belt , do you have a switch there which enables you to deactivate the interior alarm, it may or may not be fitted to that year but if you do have it then it would tell you if you have a Cat1 factory fit option alarm.