Oh dear wot a shower of sheesh! Ordered a Recon box for delivery on specific day, took day off to accept pallet! Got to 3.30 and thought I'll just give em a ring and see when its coming? Guess wot it was still sat on the bench in bits! No one rang to explain why! I had to hire a van for 2 weeks which they said they would pay for! Long story short I cancelled the order on the basis of if they can't pick up a phone then what chance have they of reconditioning a gearbox! still not received my £900 refund or costs incurred, and its been 4 weeks since cancellation. The bank are on the case but what else can I do? Every time I ring I get an excuse and false promises of the boss will ring you! Still not spoke to me after 20 phone calls! Any legal ideas?