I was quoted
ÂŁ495 (June 2011) by a North London VW dealer to fix my heater blower but I was able to fix it with a replacement thermal fuse from Maplins for
82pence! - read on...
The dealer claimed that the resistor pack had to be replaced and with it the fan, as the bearings would be shot to pieces. I was told that the parts would cost ÂŁ225, the rest was labour. Well the bearings were stiff and that was clearly the main cause but I have now re-greased them and they should be good for a while yet. As for the ÂŁ270 labour cost, this is literally a 20 minute job and you won't need any special tools other than a torx driver bit (T15 I think).
BTW I have taken photos of each stage but could see how to upload them so if someone would like to tell me I will oblige.
My van is a 1.9Ltr Diesel SWB T5 with 8 seats.
1) Right at the back of the passenger footwell is the first panel to remove. In my case this is a black plastic panel. This has three screws across the top edge and then falls down and can be pulled out.
2) Using your car key or a screwdriver remove the panel to the fuses, which is below the ashtray
3) Behind this you will find three screws holding the lower dashboard in place. Remove these.
4) At the very back of the footwell and against the main console you will find a single screw securing the lower dash (light grey in my case), remove this screw.
5) Open the passenger door fully. Against the side of the dashboard is a panel which has a circular vent in it for the door de-mist. This whole panel (not just the vent) simplypops off. Use a wide bladed screwdriver and wrap the tip with electrical tape to protect the facia.
6) Once this is off the rest becomes obvious. One screw releases a rectangular panel on the face of the dashboard (dark grey in my case). You will need to prise this off, but that's easy.
7) This then reveals another screw which secures part of the light grey (in my case) lower dashboard
8) Pull this towards you. There are three or four push connections you will need to free. Don't worry if the airbag cover above this pops forward as it just pops back too. I noticed that this seems to have a bit of net-like fabric holding it along it's top edge and didn't want to pull it out. Forthunately you don't need to.
9) You should now be able to remove the whole lower dashboard.
The resistor pack is now right in front of you. It has a connector block with 4 wires and two hex head screws securing it. Take it out.
Once out you will find that bridging the two outer connections is an electrical component that looks a bit like a resistor. This is the thermal fuse. Having read other forums it would appear that this is almost always what fails. Printed on its body is its rating, in my case it was 240C i.e. 240 degrees celcius. As mentioned above, Maplin sell these for 82 pence. The unit has a very clear conical taper at one end. Not knowing whether this was critical I was sure to solder the replacement the same way around and I would suggest you do the same.
If like me you want to grease the bearings of the fan, then you can find it to the door side of the resistor pack and has four bolts securing it. Just slide it down. To get the motor out of the casing locate the tapered rubber tabs that secure it into the body, then one by one and using a flat bladed screwdriver squash the wide end of the taper in and up to release it. This will allow you access to the rear bearing.
Refitting is just the reverse but when re-fitting the large lower dashboard panel, be sure to engage the plastic 'hook' at the bottom - you'll see what I mean.
Good luck and I hope this helps lots of people save a small fortune
